General sales conditions about the MyNS loyalty program
1. The company Nadine Salembier Diffusion SA establishes its relationship with its customers as follow:
- If you are not a salon nor online customer, you are a subscriber to our newsletter.
- You are a salon customer but do not wish to be registered in our database.
- You created a personne account on www.nadine-salembier.com, you are identified as customer (salon/online), you have immediat access to the loyalty program.
- As owner of a MyNS account, your status is "Silver" (Argent) or "Gold" (Or). Silver status allows you to cumulate and exchange loyalty points. Gold statuts allows you to credit your e-wallet and to benefit from different advantages from this status.
2. What is a "Loyalty Point'' (Silver)
Upon each purchase, either online www.nadine-salembier.com or in a salon "Beauté & Vie - Nadine Salembier" (Comines and Brussels), you will earn points. The amount is indicated on the website.
Loyalty points are automatically offered on your account after the transaction is finalised and saved on your account (salon and online). Points are transformed into cash and can be use to pay some purchases under certain conditions.
3. Conditions to cumulate and use the "Loyalty Points"
Silver status is automatically activated when creating a MyNS account.
3.1. Points can be cumulated. You can therefore choose to use or not your loyalty points.
3.2. After using a certain amount of the points, the remained points will be kept.
3.3. You account's balance can be consulted whenever you want on your MyNS account. The balance is updated instantly after each transaction (salon and online).
3.4. Loyalty points are valid for 12 months. In case of inactivity (no visit in salon nor any order online) for 12 months, your points will be lost.
3.5. Points cannot be used to pay delivery fees.
3.6. When paying your order using loyalty points, you will not gain any more points on this transaction. (non-cumulating advantage).
3.7 When purchasing using a promotional code, loyalty points are not credited to your account (non-cumulative offer).
3.8 When purchasing at discounted price, loyalty points are not credited to your account (non-cumulative offer).
4. What is an "e-wallet" (Gold)
4.1. An "e-wallet" is a virtual account available in your personnal account MyNS. Gold status is linked to the activation of the E-wallet. The activation will be made once a first payment of 500€ (by credit card, bancontact, cash in salon, etc) will be made. The advantage of 10% is directly available for all your purchases (products/treatments/gifts).
4.2. The 500€ amount is the minimum amount to be added on your e-wallet and to active the Gold status. You can add as many times as you wish.
4.3. To keep your Gold status (and to enjoy a direct 10% discount), your account my have a balance equal or superior to 500€ at least once a year before the anniversary of the first payment. If you account has not been used for at least 12 months, the balance will be transformed into loyalty points.
4.4 Promotional code are valid for Gold member (non-cumulative offer).